When someone calls you for information, what do you tell them? Do you have a “template” or “script” that you use on the phone? I noticed that each of my inquiry calls goes for about 7 minutes… During this time here’s what I do: # 1. Look at my mobile phone to see if it […]

Last week my email server crashed. =( The good news is that it’s up and running again. The bad news is that the list was wiped. The good news is that you can resubscribe by visiting the home page. The bad news is that if you didn’t make it to this page from the newsletter […]

Today I want to let you in on one of my little secrets for success. It’s called bonding. Now I’m sure you’ve heard this word before, but many instructors fail to bond with their students and worse yet, their student’s parents. They’re the ones who pay your bills right? Here’s a little story to explain… […]